All systems we deliver are guaranteed to operate at factory specifications

Cosmetics

• Clean and inspect display.
• Clean and inspect fans, grills, and filters
• Clean and inspect power supplies
• Clean and inspect user interface, keys, knobs, sliders and system panels / casing
• Clean and inspect accessories including: footswitches, peripherals, power cords, etc.
• Prep and mask for paint using only OEM matched color, finish and texture

Configuration

• Record system software and hardware levels
• Record options and configuration
• Validate software, options, configuration, transducer and peripheral devices are consistent with customer sales agreement contract

Packaging

• Properly box transducers, operators manual and accessories
• Properly wrap system and boxes with antistatic protective bubble covered by shrink wrap
• Clearly label with destination and warning/warranty labels
• Include detailed inventory packing list

Function

• Validate system passes available manufacturer diagnostics
• Validate power supplies operate within manufacturer tolerance
• Validate system video is aligned and calibrated
• Validate proper operation of trackball / track pad assembly
• Repair or replace defective PCBs, controllers, power supplies, displays, and peripheral devices (including such details as both VCR, audio channels and mic)
• Final Quality Assurance (QA) inspection performed by OEM technician prior to system packaging and shipping.

Quality Assurance

• Full system analysis and testing prior to shipment
• 24 Hour Stress Test

Support Options

• 1-5 year service support contracts available
• Full depot warranty
• Technical Training
• Online and OnSite Applications Training

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